Privacy policy
How the information you send us through the quote request form is handled.
Data controller
Personal data collected on this website is processed by ALP SOLUTION EURL (Alp'Solution), 2 Avenue Clara Gasquet, 06480 La Colle-sur-Loup, France. Contact: contact@alp-solution.fr.
Data collected and purpose
Data is only collected when you voluntarily submit it through the quote request form:
- full name;
- email address and phone number;
- profile type (private individual, property manager, business, local authority);
- town or project location;
- project description.
This information is used solely to contact you back and prepare a quote. It is never sold, rented or passed on to third parties for commercial purposes.
Legal basis and retention
Processing is necessary to answer your quote request, i.e. to take steps at your request prior to entering into a contract (GDPR article 6.1.b). Quote requests are kept for three years after the last contact, then deleted.
Cookies and analytics
This website sets no advertising or tracking cookies and uses no third-party marketing trackers. Fonts are served by Google Fonts, which receives your IP address as a technical requirement for delivering the font files.
Your rights
You have the right to access, rectify, erase, restrict and object to the processing of your data. To exercise these rights, write to contact@alp-solution.fr; you will receive a reply within one month. You may also lodge a complaint with the French data protection authority, the CNIL (cnil.fr).
Security
The site is served over an encrypted connection (HTTPS). The form stores no data on the website's server: your request is forwarded directly by email to the company's address. Follow-up then takes place by email or phone.